Relevant laws and Regulations
International Organizations:
United Nations: The UN has guidelines on consumer protection that many countries reference.
World Health Organization (WHO): For health-related consumer rights, especially in the context of pharmaceuticals and medical devices.
National Consumer Protection Agencies:
In the United States:
Federal Trade Commission (FTC): https://www.ftc.gov/
Consumer Financial Protection Bureau (CFPB): https://www.consumerfinance.gov/
In the European Union:
European Union Consumer Centre Network (ECC-Net): https://commission.europa.eu/live-work-travel-eu/consumer-rights-and-complaints/resolve-your-consumer-complaint/european-consumer-centres-network-ecc-net_en
In the United Kingdom:
In the United Kingdom:
Citizens Advice: https://www.citizensadvice.org.uk/
Local Consumer Protection Agencies:
In Pakistan:
Punjab Consumer Protection Council (PCPC): https://pcpc.punjab.gov.pk/
Legal Aid Organizations:
Many countries have legal aid organizations that can provide free or low-cost legal advice to consumers.
Consumer protection laws and regulations in Pakistan
Federal Level:
The Islamabad Consumer Protection Act, 1995: This act provides a framework for consumer protection in the Islamabad Capital Territory.
Provincial Level:
he Punjab Consumer Protection Act, 2005: This act provides for the protection and promotion of the rights and interests of consumers in the province of Punjab.
The Khyber Pakhtunkhwa Consumer Protection Act, 1997: This act provides for the protection and promotion of the rights and interests of consumers in the province of Khyber Pakhtunkhwa.
The Balochistan Consumer Protection Act, 2003: This act provides for the protection and promotion of the rights and interests of consumers in the province of Balochistan.
The Sindh Consumer Protection Act, 2015: This act provides for the protection and promotion of the rights and interests of consumers in the province of Sindh.